Jeff W. Virtual Assistant

Jeffery K. Wiafe

704-425-6556

https://www.linkedin.com/in/jeffery-wiafe-51388697

Manager / Administrator / Paralegal Assistant / Human Resources Specialist

A recent Pre-Law graduate with several years of experience in a variety of business management positions. Cooperative, flexible, and adaptable. A strong team player who can be counted on to solve problems and get the job done. Highly motivated, energetic, and eager to learn, with an unusually broad range of skills:

Real Estate, Banking, and Insurance
Campaign, Event, and Project Management
Sales, Customer Service, and Social Media
Research, Analysis, and Reporting
Home Appraisal, Liquidation, and Settlement
Healthcare, Insurance (Medicare, Medicaid and Employer Group), IT support
Microsoft Office Suite: Word, PowerPoint, Access and Excel
Google Analytics & AdWords
Graphic Arts & Design, Adobe: Photoshop, Illustrator and Premier

Professional Experience

Murray Supply Company, Charlotte NC

Quotations and Database Administrator, February 2016 – Present

Report to Department Manager, supervise 2 estimators, assign all jobs in the department.
Process and prepare customer requests for quotations on commercial building materials.
Track jobs, maintain calendar, manage projects, prepare reports, and analyze sales trends.
Liaison with customers, suppliers, and contractors; maintain excellent communications.
Set up, operate, and update Access and Excel databases; verify 100% accurate information.
Prepare training materials and conduct job training of new sales and management hires.
Create graphic designs and promotional literature, manage office and all company records.

Self-Employed, Charlotte NC

Freelance Event Coordinator, 2009 – Present

Assist persons and organizations in the local community in planning and executing public events.
Recruit entertainers, rent halls, set up suppliers and security staff, and make all arrangements.
Supervise workers, collect admissions, pay talent and vendors, and manage all event finances.

Grassroots Campaigns Inc., Charlotte NC

Employment Recruiter, December 2015 – August 2016

Updated application databases and contacted and evaluated prospective employees.
Scheduled meetings and conducted interviews, following up when and as necessary.
Created, posted, and revised websites for job openings to suit current requirements.
Maintained necessary and appropriate criteria for applicants, and conducted training.

Wells Fargo/Randstad Managed Resource Contractor, Charlotte NC

Liquidation Setup Agent/Settlement Agent, June 2015 – December 2015

Specialized in home liquidations; reviewed short sale and deed in lieu documents.
Ordered home appraisals and liquidated FHA, FHLMC, ASC, HAFA, VA, and FNMA loans.
Closed short sales for non-government loans; reviewed HUD1 papers and approval letters.
Prepared bankruptcy liquidation documents for attorneys via Black Knight.

Optum Healthcare, Charlotte NC

Assistant Manager/Licensed Insurance Agent, June 2013 – June 2015

Assisted brokers, answered client questions, and clarified Medicare-Medicaid issues.
Monitored individual broker performance and kept the service organization on schedule.
Processed billings, worked with healthcare providers, and managed the appeals process.
Consulted with clients and helped them select the best insurance plan for their needs.
Provided technical support for the group in computer operations and system outages.

8th Congressional District Office, Concord NC

Office Management Intern, May 2011 – August 2011

Managed the Concord District Office of Congressman Larry Kissell.
Organized several databases, digitized documents, and coordinated the Intranet Quorum.
Directed the local caseworkers and provided them with files, spreadsheets, and information.

Education and Qualifications

Bachelor of Arts in Liberal Studies (Pre-Law)

North Carolina Agricultural and Technical State University, Greensboro NC – Graduated May 2013

Pre-Law Degree with Minor in Philosophy, Dean’s List all 4 years Participated in food drives, voter registration, and debate team

Insurance License – June 2013

College of Insurance, Concord NC; License no. 0016969581, NPN 16969581 (inactive)

Training in accident and health insurance, Medicare supplemental and long-term care

Real Estate Training – October 2013

Mingle School of Real Estate, Charlotte NC

Training in mortgages, taxes, assessments, and loans

Achievements

Built all of the company branches’ databases, updated and maintained them. (Murray Supply)
Trained the entire department on the bankruptcy liquidation setup process. (Wells Fargo)
Received exceptional service award, achieved top seller, and promoted to asst. manager (Optum)

Volunteer Activities

Harvey B. Gantt volunteer, SPLC volunteer, American Asante Organization

Volunteer in the 8th Congressional District Office (details shown above)

Voter Registration (North Carolina A&T)